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Looking Beyond Cash Flow: A Fresh Approach to KPIs

A Fresh Approach to KPIs

Treasurers are measured by the performance of the company’s treasury function, often through complex and extensive KPIs. At Hilton they have instituted a fresh approach enabling them to look beyond lower level KPIs to measure performance at a strategic level.

Key Points

  • Corporate events over a number of years including the merger of Hilton and Hilton International, the acquisition of Hilton by Blackstone, an IPO and spin-offs elevated the position of Hilton’s treasury within the business and prompted a wide-ranging overhaul of the treasury’s functions
  • Fundamental principles behind the consequent treasury transformation included focus on real-time data, getting the right skills and resources and expansion and refinement of processes and capabilities
  • The value of KPIs was of particular importance and Hilton stripped back the number of KPIs which it monitors and aligns them closely with corporate strategy and C-suite priorities
  • Together these changes have allowed the company to elevate treasury performance measurement to prioritise and spend more time on its core purpose



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Written by:

expert

Fred Schacknies

Hilton

Senior Vice President and Treasurer

This article is available as part of an extensive case studies collection: Strategic Treasury Series

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